Common Problems

Water Damage

No B.S. Computer Repair, LLC is not responsible or liable for any results from actions you take, including any listed in this article. This is only meant to be helpful information for possible solutions to common problems.

First a note: We strongly suggest making a backup of any important files, folders, etc before making changes. We recommend regular backups under normal circumstances because we know things happen and data recovery can be expensive. So if you don’t have a backup, now is a good time to make one. Windows has a handy built-in backup system that can cover basic needs.

Spills and drops involving water can quickly destroy electrical devices. Step 1 is to remove the device from the water, shut it off, and remove any easy to reach batteries. Remove any storage devices such as SIM and SD cards. Remove any covers, cases, etc that may be holding in water.

Get as much water out of the device as feasible. Rotate and gently shake the device, careful to avoid dropping or damaging the device. Compressed air can help blow water out of devices, just be careful to only have the air come out and to not blow water further into the device.

Place the device under a fan to evaporate moisture or use dry rice or silica, but be careful as small particles can get into ports and be difficult to remove, especially if it absorbs water and swells. Warm air can also help evaporation, but be careful not to get the device hot. Warm air typically means 80 degrees F. Too hot and you may further damage the device.

Do not use the device for at least 24 hours, but longer is better. 48 hours is typically what we see recommended but it depends on the device; bigger devices usually take longer to fully dry.

Once a device has been exposed to water and is not rated for it, we suggest being ready to replace the device. Even if the device functions when you turn it back on, there may be damage that will continue to worsen over time. You should already have backups of important data, but now is a good time to start if you don’t. If the device stops working in a day or a week, you want to still have your data.

Here’s a guide from Intel: